Law Enforcement Interpersonal Communication and Conflict Management: The IMPACT
Law Enforcement Interpersonal Communication and Conflict Management: The IMPACT Model provides law enforcement professionals with a comprehensive, easy-to-follow model designed specifically to improve communications with victims, witnesses, subjects, and other members of the public. Harnessing 30 years of front line law enforcement experience, author Brian D. Fitch outlines practical strategies in a six-step model, IMPACT, which asks professionals to:
Identify and master emotions
Master the story
Promote positive behavior
Achieve Rapport
Control your response
Take perspective
When used correctly, this model will help readers communicate and connect more effectively with people in virtually any law enforcement environment.
Law Enforcement Interpersonal Communication and Conflict Management
The IMPACT Model
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Law Enforcement Interpersonal Communication and Conflict Management: The IMPACT
Law Enforcement Interpersonal Communication and Conflict Management: The IMPACT Model provides law enforcement professionals with a comprehensive, easy-to-follow model designed specifically to improve communications with victims, witnesses, subjects, and other members of the public. Harnessing 30 years of front line law enforcement experience, author Brian D. Fitch outlines practical strategies in a six-step model, IMPACT, which asks professionals to:
Identify and master emotions
Master the story
Promote positive behavior
Achieve Rapport
Control your response
Take perspective
When used correctly, this model will help readers communicate and connect more effectively with people in virtually any law enforcement environment.
Law Enforcement Interpersonal Communication and Conflict Management
The IMPACT Model
Free UK delivery on this item.
This brand new item is available with free UK delivery using Royal Mail tracked services.
Please note: the price adver;
Price now:
From
£39.56
To
£46.36
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Product Description
Law Enforcement Interpersonal Communication and Conflict Management: The IMPACT Model provides law enforcement professionals with a comprehensive, easy-to-follow model designed specifically to improve communications with victims, witnesses, subjects, and other members of the public. Harnessing 30 years of front line law enforcement experience, author Brian D. Fitch outlines practical strategies in a six-step model, IMPACT, which asks professionals to:
Identify and master emotions
Master the story
Promote positive behavior
Achieve Rapport
Control your response
Take perspective
When used correctly, this model will help readers communicate and connect more effectively with people in virtually any law enforcement environment.
Law Enforcement Interpersonal Communication and Conflict Management
The IMPACT Model
Free UK delivery on this item.
This brand new item is available with free UK delivery using Royal Mail tracked services.
Please note: the price adver;
Product Specifications
General | |
|---|---|
format | paperback |
Language | eng |
type | not available |
artist | not specified |
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